Support Form



  • Exact steps taken that led to encountering your issue or error.
  • Full name and email address of user experiencing the issue or error.
  • For administrators using an integration, please ensure you have stored your test URL and login details in the Turnitin LMS configuration page. Alternatively, include this in the field below.
  • In some cases we may require logs from your LMS to pinpoint an issue, the support agent will let you know when this is required. Please do not paste the logs in the field below.

  • Browser Type
  • Operating System
  • Language
  • Account ID
  • VLE Version