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Feedback is one of the strongest influences on student learning. However, students routinely tell their universities that they are unhappy with feedback, and educators often complain that students don’t act on feedback. Recent research suggests that tackling these long-standing feedback problems requires us to shift our focus from giving better feedback comments, to designing better feedback processes. This webcast focuses on improving feedback designs, and builds on successful feedback designs used in practice and features of effective feedback from the research literature.