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Aligning feedback strategies with institutional impact

Libby Marks
Libby Marks
Content Writer

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Feedback strategies are concerned with how best to provide feedback to students to support their learning. However, successful feedback strategies don’t just help individual learners achieve their goals. They also help institutions meet their strategic objectives.

In this article, you’ll learn:

  • What educational feedback strategies are
  • Different types of feedback strategies in education
  • How to align feedback strategies with institutional objectives
  • The role of data and analytics in successful strategies

What is a feedback strategy?

A feedback strategy is a deliberate approach to delivering feedback to students, chosen to achieve specific learning and engagement goals.

For example, if an educator aims to increase student engagement, they may choose to give narrative feedback. It takes a little longer but provides students with more personalized guidance that can increase motivation ( Guskey, 2019 )

On the other hand, if the priority is to improve marking consistency across large cohorts, rubric-based feedback might be a better fit. It reduces the risk of subjectivity between different graders and makes the process more equitable ( Yeo, Signorelli, Vo, and Smith, 2024 ).

The right strategies for feedback can shape students’ learning experiences – a positive feedback experience can enhance their engagement and learning outcomes, whereas a negative experience can lead to disengagement and reduced attainment ( Gan, An, and Liu, 2021 ).

However, feedback strategies don’t just shape the learner experience. As a lever for student success and achievement, they can also be used to achieve institutional objectives.

Refining your feedback strategies is both a pedagogical and institutional investment, connecting educators’ day-to-day actions with long-term institutional outcomes.

The institutional impact of feedback strategies

Feedback in education is often seen purely through the lens of assessment and attainment. But education leaders are increasingly coming to understand that feedback strategies can support broader institutional goals.

When supported by actionable analytics, feedback becomes a powerful institutional lever. It moves beyond the margins of academic practice and into the center of strategic planning.

For example, an institution struggling with retention may look at how strategies for feedback impact students’ perception of their course and the value they’re receiving. Whereas an institution looking to improve its overall reputation may seek feedback strategies that boost performance in professional examinations, along with grade equity.

Your institutional objectives will be nuanced and intersectional, so there’s no single set of feedback strategies to support your goals.

However, here is an indicative list of how effective strategies for feedback can advance your objectives in a tangible way.

Common institutional objectives and relevant feedback strategies

Improve student performance overall

In a competitive landscape, institutions are under continual pressure to enhance student achievement. But V-Cs believe class sizes will need to grow in the current economic landscape . This challenging environment demands high-performing pedagogical practices.

  • Make time for tutors to provide narrative feedback, which is proven to be more motivating than just alphanumeric grades, to increase engagement and learning outcomes
  • Implement feedback loops to support metacognition and subject mastery
  • Reduce feedback processes with a higher risk of bias, as perceived unfairness can undermine student motivation and lead to misconduct

Boost performance in professional exams

Performance in professional exams directly impacts institutional reputation and applications, as well as accreditation status and funding. Ineffective grading processes can reduce student readiness for high-stakes assessments, which can hit institutions with remediation costs.

  • Use category tagging when grading to understand gaps in student knowledge and address them in advance of professional exams
  • Use data analytics to see where students commonly struggle, to improve curriculum and teaching strategies.

Increase retention among first-year higher education students

First-year students in higher education remain at high risk of attrition, despite improvements in retention , which means lost revenue for your institution. They need meaningful feedback as they struggle to self-regulate their learning. But in large cohorts, or when receiving simple alphanumeric grading, they can feel unrecognised and unsupported by their tutors. This leads to disengagement and a higher risk of academic misconduct.

  • Deliver more personalized feedback to keep students feeling engaged, supported, and that they’re making progress
  • Use low-stakes formative feedback to reduce pressure and support a growth mindset
  • Automate basic grading to free up time for more meaningful tutor/student interactions

Increase instructor efficiency and optimize resources

  • Automate feedback on lower-order skills (such as grammar and calculation errors) to free up instructors for higher-order coaching
  • Reduce manual grading using digital tools – especially those that automate processes using AI, machine learning, and optical character recognition
  • Analyze grading data to identify training needs for instructors, such as bias awareness

Enhance academic integrity

Threats to academic integrity are pervasive in education. Misconduct can undermine the calibre of your graduates, devalue your degrees, and damage your reputation. Grading and feedback strategies can help mitigate this risk and make it easier to prove and correct misconduct, protecting you against costly appeals.

  • Provide transparent grading criteria to students so they have more clarity on what’s expected of them, such as using rubrics ( Anders and Svingby, 2007 )
  • Use a secure end-to-end digital platform for student submissions, grading, and feedback, for a full audit trail of student progress and processes
  • Leverage grading data across different instructors to detect, prove, and adjudicate misconduct cases effectively

Maintain fairness while scaling capacity

Class sizes are growing and grading processes need to scale with them. Dividing grading and feedback between teams can introduce subjectivity and inequity. While retaining grading under a single instructor places them under strain that risks grading fatigue and inconsistencies. Here are some equitable grading practices to consider.

  • Use technology to scale grading effectively, including paper-to-digital tools to grade paper submissions digitally
  • Apply lockable rubrics to reduce subjectivity when sharing grading between teams
  • Leverage horizontal grading and AI-answer grouping to reduce unintentional bias introduced by sequential grading and instructor calibration
  • Use anonymous grading to reduce inherent bias towards students from marginalized groups

How data supports successful feedback strategies

As institutions seek to align feedback strategies to institutional objectives, data and analytics play a more pivotal role in grading practices.

Clear, actionable data allows instructors and institutions to:

  • Evaluate the effectiveness of their feedback processes
  • Gain visibility into student performance and support student learning
  • Understand curriculum effectiveness and identify areas for improvement
  • Identify instructor grading patterns to inform training
  • Scale grading fairly and effectively

This transforms grading and feedback from a manual, subjective task into a scalable, reliable academic process – one that supports both student learning and institutional goals. Let’s explore these in more detail.

Evaluating feedback strategy effectiveness with data

Without reliable data, it’s difficult to know whether feedback strategies are achieving their intended outcomes. Analytics provide a way to measure the quality, consistency, and impact of feedback over time. For example, insights into the types of feedback being given, the frequency of feedback comments, and student engagement with feedback.

By reviewing this data, instructors and education leaders can identify whether feedback is timely, actionable, and improving student performance. Data-driven evaluation enables continuous improvement to feedback strategies and student outcomes.

Gaining visibility into student performance and instructional design

Understanding student performance at a granular level is critical for designing interventions that work for individual students and whole cohorts.

Detailed analytics allow instructors to identify exactly what areas their students are struggling with, to provide tailored interventions. While aggregated grading and feedback data can highlight areas where the curriculum may not be meeting student needs.

If many students struggle with particular assignments or concepts, the problem may not be individual performance but rather gaps in instructional design.

By identifying trends early, institutions can deploy targeted feedback strategies. For example, providing additional formative assessments in areas where students show persistent weaknesses, to drive better outcomes.

Identifying grading patterns to scale grading fairly

Data can also expose variations in grading practices among instructors, which is essential for maintaining fairness and quality assurance. Analytics can uncover discrepancies in the application of rubrics, grading severity, or feedback styles.

By identifying these patterns, institutions can offer targeted professional development, ensuring that all students receive equitable feedback, regardless of instructor.

For example, digital grading platforms can show variation in rubric scoring across different markers, highlighting where calibration or additional training is needed to support consistent grading standards.

This enables institutions to scale their grading and feedback processes fairly, and fosters a culture of reflective practice among educators, where grading is continually refined and aligned to institutional values.

Overview: How can you align feedback strategies to institutional impact?

Effective feedback isn’t just about improving student writing or performance. It’s also about boosting outcomes that matter to institutional leaders – like improving consistency, efficiency, and instructional quality.

Secure digital grading platforms – ones that incorporate objective grading tools, as well as data and analytics – help institutions identify what’s working and where to improve. This advances broader goals around student engagement, retention, and success, as well as reputation, accreditation, and funding.

Institutions can cut the time and resources involved in time-consuming manual grading processes, freeing up instructors for more meaningful feedback interventions with students, all while scaling up class sizes to meet growing demand.

Turnitin’s Feedback Studio equips educators and administrators with powerful tools to implement fair feedback practices at scale, and continually improve performance through data analytics.

Ready to boost your institutional feedback strategy?

Learn more about Turnitin Feedback Studio