Looking For Something?
Check out one of the areas below to help you find the answers to your questions
- Free Introductory Online Training
- We offer live, online 45-minute training sessions twice daily to get you started. Click here for complete participation instructions. Join us any week day and bring your questions!
- Turnitin's Help Center
- Visit the Help Center and search a full collection of articles about Turnitin.
- Helpdesk
- Helpdesk is designed to help us respond to your questions in the most timely manner possible.
Onsite Training
For many institutional accounts, training can be useful for getting started and promoting widespread instructor adoption of Turnitin. If desired, a representative can come to your school, campus, district, and/or system to conduct a training session for administrators and faculty. Each session is customized to fit specific needs or formats, depending on the audience. Emphasis is on getting new users familiar with how Turnitin works and identifying the most effective ways to use the system.
For a quote for onsite training, please contact us at training@turnitin.com and specify your interest in an onsite training session.
Workshops
Turnitin representatives are available to conduct live workshops on our complete suite of WriteCycle products for your school district, community college, university system, or consortium. Workshops address improving the entire writing cycle, including: plagiarism prevention and education; GradeMark, for online paper mark-up; and Peer Review, for student collaboration.
Please contact us by email to let us know if you would like to have an onsite training session or workshop in your area: training@turnitin.com.
Support and Training Resources
The following support and training materials will assist students, instructors and administrators in getting started with your Turnitin account.
Quickstart Guides
The quickstart guides will help you get started with Turnitin by walking you through an easy step-by-step process.
User ManualsView in Spanish
The user manuals provide an in-depth guide to using Turnitin with thorough explanations of the features and products found in the Turnitin website. This user guide will introduce you to the service and help you to get up and running.
Integrations Manuals
The Integration user manuals provide an in-depth guide to integrating Turnitin with popular Course Management or Learning Management Systems. Click here to view these manuals.
Narrated Flash Videos (updated November 21, 2008)
Click on the flash video links below to help assist instructors and administrators in using Turnitin's features and functions.
Narrated Instructor Training Videos
- Log-in and basic set-up for classes and assignments (10min 46sec)
- Turnitin Originality Reporting (5min 34sec)
- GradeMark and Gradebook (7min 23sec)
- Course Management Tools and wrap-up (2min 1sec)
- Spanish Training Video
Flash Videos (updated December 17, 2008)
Click on the flash video links below to help assist you in using Turnitin's features and functions.
Student Training Videos
- Creating a student user profile (2min 12sec)
- How to enroll in a class (1min 15sec)
- How to submit a paper (2min 49sec)
Instructor Training Videos
- Creating an instructor user profile (3min 13sec)
- Setting up a class (1min 7sec)
- Creating a student list (3min 31sec)
- Submitting a paper (37sec)
- Viewing a report (7min 13sec)
Administrator Training Videos
- Getting started with your administrator account (2min 10sec)
- Adding instructors to your account (4min 46sec)
Please send any comments, questions or feedback to the helpdesk.
Looking for support material to the previous version of Turnitin?
You can access the old support material here, however we recommend you use the new version because the older version of Turnitin will eventually be retired. Thanks.